Empowering Business Enhancing Lives

Your Global Solution Partner

AADI Global Solutions Inc. is a BPO outsourcing service company that provides a variety of staffing solutions for international and domestic clients across various industries. The company offers services such as contact centers, outsourcing, support services, IT, and technological services. It has been serving numerous clients for over 7 years and has grown to have over 150 staff members. We aim to provide cost-saving strategies, improved customer service, long-term partnerships, and increased profit for its clients

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Our Core Features

Services That Get The Job Done

Outcome-driven, highly-optimized customer support for your customers. Our services include, but are not limited to.

CUSTOMER OUTREACH

We help businesses in managing the customer lifecycle - aligning your products and services with the appropriate customers, ensuring loyalty and retention.

BACK OFFICE SUPPORT

A highly-efficient team of experts in Administrative and Data Entry tasks, such as Indexing, Invoice Entry, Appointment andEmail Management.

VIRTUAL OFFICE

We help alleviate the challenge of business operations by providing office support across phone, email, social media and other channels.

LEAD GENERATION

B2B and B2C lead generation through tele-prospecting, lead nurturing, and other effective, and ethical lead generation strategies across multiple platforms.

MULTI CHANNEL SUPPORT

Customer and Helpdesk for businesses with e-commerce needs, ranging from order processing, fulfillment and support across various channels and platforms.

SALES THROUGH SERVICE

Using the value of service channel to generate sales through upsell and cross sell.

CREATIVE BUT PROVEN SOLUTIONS TO GIVE YOU A COMPETITIVE EDGE

AADI Global Solutions is an emerging BPO that provides customer support solutions for businesses at any stage of their organization’s lifecycle. We are management and operations experts who aim to drive a fast and efficient support operation, leading to better customer satisfaction and business profitability.

About us

+7

Years of Experience

What We Do

AADI is an emerging BPO building a “Dynamic Network” with clients and its customers. We focus on applying creative but proven methods and tools in our processes to enable our clients to achieve an edge over their competitors. Initiated by dynamic business leaders and supported by a team of master and like-minded professionals, With AADI Global Services you will be able to

BPO and BPM Services (10+ Global Customers)

Infra & IT Services (6 Global customers)

Product & Platforms (5 In-house Products)

Experience

Domain & Industry Experience

At AADI Global Solutions, we started our customer management practice by managing end to end back-end operations for a large logistics customer in Canada. AADI Global Solutions aims to improve business and lives by customizing the scale of engagement according to client needs and offering strategic sourcing options – offshore and near shore. The company's mission, vision, and core values guide its decisions and operations at every level. It also emphasizes the importance of work force management and provides a range of services to support businesses and organizations, from small companies to large corporations

Canada Logistics Major

Track, Customer Services, Collections, Billing, Audit, Claims, IT Development and support

Leading Healthcare

Outbound Calling, Lead Generation, selling and upselling premium products

SaaS Provider for Food industry

Appointment setting for IT consultants for a US based SaaS solution in Restaurant Industry

Virtual Gaming & Online

Customer Service, Trouble shooting, Credits & Retention of Online Players

Donation & CSR Support

Customer Service, CSR awareness & payments from members

Finance & Accounting Services

We are a holistic outsourcing solution for accounting and bookkeeping firms large and small UK, Canada & North America - our team consist of qualified Philippines-based finance specialists supporting our global clients.

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Business Landscape

The business landscape today demands adaptability to technology, global markets, and changing consumer preferences. Success hinges on innovation, agility, and compliance with evolving regulations

$1M+ Revenue

3 Countries

200+ Employees

15+ Contracts

100+ Engagements

Business Solutions that increase profitability

Accelerating revenue generation: Customer Growth : Sales & Retention

Inbound Sales

Up / Cross Sell

Customer Retention

Marketing Programs
Creating long lasting relationships: Customer Care : Experience & Advocacy

Customer Care

Case Management

Billing & Collection

Technical Support
Boosting productivity & operational efficiency: Enabling Technologies

Unified Com Solutions

Cloud Contact Center Solutions

Chatbot Customer Service

Omnichannel Solutions
Automating back-end services globally: Digital Transformation

Digitization of Services

Customer Journey Mapping & Mobile App Development

Self Service Web Platform

Team

Our Awesome Team

Coming together is a beginning , staying together is progress and working together is success..

Practiced experts

Our practiced experts excel in BPO services, leveraging extensive experience to provide tailored solutions that optimize operations and boost overall business performance.

Highly qualified

Highly qualified experts proficient in BPO services deliver tailored solutions, optimizing operations and enhancing overall business performance.

Outstanding communication

Outstanding communication skills are a hallmark of our team, fostering clear and effective interactions to drive success.

Supportive environment

We actively foster a supportive environment for our dedicated BPO professionals, ensuring they have the resources and encouragement needed to thrive in their roles.

Testimonials

What Clients Say

" Since I started buying leads from AADI a few months ago, I've seen an amazing return on my investment! You can't beat that kind of quality when it comes to Finance and Household leads, especially these days. And their client service is great too! I'd recommend AADI to any agent looking to make more from their leads."

A leading Market Research and Survey company

"AADI have been serving to our product for the last couple of years and the good part is that it can very diversified. I can pause the leads, vacation the leads, eliminate and add criteria according to my needs. Thank you AADI."

A Leading Data Processing Company

"Working with them for the last 4 years and still the same Account Manager makes our task easy. I do not have to keep a close check as our dedicated account manager has clear understanding of what we need and it is delivered to it’s best."

Data House

"I have been very impressed with your friendliness and responsiveness. I would go so far as to say you set a benchmark in customer support that other companies could learn a lot from."

Customer for helpdesk and back office processing work

Our Transparent Pricing Models Empower You To Choose The Solution That Aligns Perfectly With Your Needs.

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We Listen , We Understand , We Deliver